Amana Microwave Oven AMC1070 User Manual

MICROWAVE OVEN  
USE & CARE GUIDE  
For questions about features, operation/performance, parts or service,  
call: 1-800-843-0304,  
or visit our website at www.amana.com  
Table of Contents................................................. 2  
Model AMC1070  
W10305738B  
 
MICROWAVE OVEN SAFETY  
Your safety and the safety of others are very important.  
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety  
messages.  
This is the safety alert symbol.  
This symbol alerts you to potential hazards that can kill or hurt you and others.  
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”  
These words mean:  
You can be killed or seriously injured if you don't immediately  
follow instructions.  
DANGER  
You can be killed or seriously injured if you don't  
instructions.  
follow  
WARNING  
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can  
happen if the instructions are not followed.  
IMPORTANT SAFETY INSTRUCTIONS  
When using electrical appliances basic safety precautions should be followed, including the following:  
WARNING: To reduce the risk of burns, electric  
shock, fire, injury to persons, or exposure to excessive  
microwave energy:  
To reduce the risk of fire in the oven cavity:  
– Do not overcook food. Carefully attend the microwave oven  
when paper, plastic, or other combustible materials are placed  
inside the oven to facilitate cooking.  
Read all instructions before using the microwave oven.  
Read and follow the specific “PRECAUTIONS TO  
AVOID POSSIBLE EXPOSURE TO EXCESSIVE  
MICROWAVE ENERGY” found in this section.  
– Remove wire twist-ties from paper or plastic bags before  
placing bags in oven.  
– If materials inside the oven ignite, keep oven door closed, turn  
oven off, and disconnect the power cord, or shut off power at  
the fuse or circuit breaker panel.  
The microwave oven must be grounded. Connect only  
to properly grounded outlet. See “GROUNDING  
INSTRUCTIONS” found in this section and in the  
provided Installation Instructions.  
– Do not use the cavity for storage purposes. Do not leave  
paper products, cooking utensils, or food in the cavity when  
not in use.  
Install or locate the microwave oven only in  
accordance with the provided Installation Instructions.  
Liquids, such as water, coffee, or tea are able to be overheated  
beyond the boiling point without appearing to be boiling. Visible  
bubbling or boiling when the container is removed from the  
microwave oven is not always present. THIS COULD RESULT  
IN VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN  
THE CONTAINER IS DISTURBED OR A SPOON OR OTHER  
UTENSIL IS INSERTED INTO THE LIQUID.  
Some products such as whole eggs in the shell and  
sealed containers – for example, closed glass jars –  
are able to explode and should not be heated in the  
microwave oven.  
Use the microwave oven only for its intended use as  
described in this manual. Do not use corrosive  
chemicals or vapors in the microwave oven. This type  
of oven is specifically designed to heat, cook, or dry  
food. It is not designed for industrial or laboratory use.  
To reduce the risk of injury to persons:  
– Do not overheat the liquid.  
– Stir the liquid both before and halfway through heating it.  
– Do not use straight-sided containers with narrow necks.  
As with any appliance, close supervision is necessary  
when used by children.  
– After heating, allow the container to stand in the microwave  
oven for a short time before removing the container.  
Do not operate the microwave oven if it has a  
damaged cord or plug, if it is not working properly, or  
if it has been damaged or dropped.  
– Use extreme care when inserting a spoon or other utensil into  
the container.  
The microwave oven should be serviced only by  
qualified service personnel. Call an authorized service  
company for examination, repair, or adjustment.  
Oversized foods or oversized metal utensils should not be  
inserted in the microwave oven as they may create a fire or risk  
of electric shock.  
See door surface cleaning instructions in the  
“Microwave Oven Care” section.  
Do not clean with metal scouring pads. Pieces can burn off the  
pad and touch electrical parts involving a risk of electric shock.  
SAVE THESE INSTRUCTIONS  
3
 
IMPORTANT SAFETY INSTRUCTIONS  
Do not operate any heating or cooking appliance beneath the  
microwave oven.  
Do not store this microwave oven outdoors. Do not use  
the microwave oven near water - for example, near a  
kitchen sink, in a wet basement, or near a swimming  
pool, or similar locations.  
Do not mount microwave oven over or near any portion of a  
heating or cooking appliance.  
Do not immerse cord or plug in water.  
Keep cord away from heated surfaces.  
Do not let cord hang over edge of table or counter.  
Do not mount over a sink.  
Do not use paper products when appliance is operated in  
convection, combination, grill or “PAN BROWN” mode (on  
models with such features).  
Do not store any materials, other than manufacturer’s  
recommended accessories, in this microwave oven when not  
in use.  
Do not cover racks or any other part of the microwave  
oven with metal foil. This will cause overheating of the  
microwave oven.  
Do not store anything directly on top of the microwave oven  
when the microwave oven is in operation.  
Do not cover or block any openings on the microwave oven.  
SAVE THESE INSTRUCTIONS  
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO  
EXCESSIVE MICROWAVE ENERGY  
(a) Do not attempt to operate this oven with the door open  
since open-door operation can result in harmful exposure  
to microwave energy. It is important not to defeat or  
tamper with the safety interlocks.  
(c) Do not operate the oven if it is damaged. It is particularly  
important that the oven door close properly and that there  
is no damage to the:  
(1) Door (bent),  
(b) Do not place any object between the oven front face and  
the door or allow soil or cleaner residue to accumulate on  
sealing surfaces.  
(2) Hinges and latches (broken or loosened),  
(3) Door seals and sealing surfaces.  
(d) The oven should not be adjusted or repaired by anyone  
except properly qualified service personnel.  
This device complies with Part 18 of the FCC Rules.  
INSTALLATION INSTRUCTIONS  
Unpacking  
Location Requirements  
1. Empty the microwave oven of any packing materials.  
2. Clean the inside with a soft, damp cloth.  
3. Check for damage, such as:  
Place the microwave oven on a cart, counter, table or shelf  
that is strong enough to hold the microwave oven and the  
food and utensils you place inside it.  
The microwave oven should be at a temperature above 50°F  
(10°C) for proper operation.  
a door that is not lined up correctly  
damage around the door, or  
Do not block the exhaust vents or air intake openings. Allow  
a few inches of space at the back and side of the microwave  
oven where the exhaust vents are located. Blocking the  
exhaust vents could cause damage to the microwave oven,  
as well as poor cooking results.  
dents on the interior or exterior of the microwave oven.  
If there is any damage, do not operate the microwave oven  
until a designated service technician has checked it and  
made any needed repairs.  
Make sure the microwave oven legs are in place to ensure  
proper airflow. If vents are blocked, a sensitive thermal device  
may automatically turn the microwave oven off. The  
microwave oven should work properly once it has cooled.  
4
 
Electrical Requirements  
Recommended:  
A time-delay fuse or time-delay circuit breaker.  
A separate circuit serving only this microwave oven.  
WARNING  
GROUNDING INSTRUCTIONS  
For all cord connected appliances:  
The microwave oven must be grounded. In the event of  
an electrical short circuit, grounding reduces the risk of  
electric shock by providing an escape wire for the electric  
current. The microwave oven is equipped with a cord  
having a grounding wire with a grounding plug. The plug  
must be plugged into an outlet that is properly installed  
and grounded.  
Electrical Shock Hazard  
Plug into a grounded 3 prong outlet.  
Do not remove ground prong.  
Do not use an adapter.  
Do not use an extension cord.  
WARNING: Improper use of the grounding plug can  
result in a risk of electric shock. Consult a qualified  
electrician or serviceman if the grounding instructions are  
not completely understood, or if doubt exists as to whether  
the microwave oven is properly grounded.  
Failure to follow these instructions can result in death,  
fire, or electrical shock.  
Observe all governing codes and ordinances.  
Do not use an extension cord. If the power supply cord is  
too short, have a qualified electrician or serviceman install  
an outlet near the microwave oven.  
Required:  
A 120 Volt, 60 Hz, AC only, 15- or 20-amp electrical supply  
with a fuse or circuit breaker.  
SAVETHESE INSTRUCTIONS  
PARTS AND FEATURES  
This manual may cover several different models. The model you  
have purchased may have some or all of the features shown here.  
The appearance of your particular model may differ slightly from  
the illustrations in this manual.  
Turntable  
B
C
D
E
A
B
A
A. Turntable  
B. Support  
F
G
The turntable can rotate in either direction to help cook food  
more evenly. For best cooking results, do not operate the  
microwave oven without having the turntable in place. See  
“Assistance or Service” to reorder any of the parts.  
A. Door lock system  
B. Window  
C. Model and serial number plate  
E. Control panel  
F. Removable turntable support  
G. Glass turntable  
D. Microwave oven light  
(not shown)  
To Install:  
1. Place the support on the microwave oven cavity bottom.  
2. Place the turntable on the support.  
5
 
MICROWAVE OVEN CONTROL  
Start  
The START (START ENTER) pad begins any function. If cooking is  
interrupted, touching START will resume the preset cycle.  
CODE  
DEF  
AMT  
COOK  
TIME  
ENTER TIMER  
OFF  
ON  
NOTE: To avoid unintentional operation of the microwave oven,  
a cooking function cannot be started if the microwave oven door  
has been closed for about 5 minutes or more. “DOOR” will  
appear in the display until the door is opened and closed.  
CLOCK  
LB  
MEM  
OZ  
LOCK  
Off  
The OFF (OFF/CANCEL) pad clears any incorrect command and  
cancels any program during cooking. It will not erase the time of  
day.  
The microwave oven will also turn off when the door is opened.  
Close the door and touch START to resume the cycle.  
Add A Minute  
The ADD A MINUTE pad starts the microwave oven for 1 minute  
at 100% power. More cook time may be added in 1-minute  
increments by touching ADD A MINUTE repeatedly.  
The Add A Minute function may be used only when no other  
function is operating.  
NOTE: To avoid unintentional operation of the microwave oven,  
a cooking function cannot be started if the microwave oven door  
has been closed for about 5 minutes or more. “DOOR” will  
appear in the display until the door is opened and closed.  
Clock  
This is a standard 12-hour clock (12:00-11:59).  
To Set:  
The microwave oven must be off.  
1. Touch CLOCK.  
2. Touch number pads to enter correct time of day.  
3. Touch CLOCK.  
Timer  
NOTE: The Timer does not start or stop the microwave oven.  
Cook functions may be used while the Timer is counting down.  
When the cook function is active in the display, touch TIMER to  
see the Timer count down for 5 seconds.  
To Set:  
1. Touch TIMER.  
Display  
2. Touch number pads to enter desired time.  
3. Touch START.  
When power is first supplied to the microwave oven, “:” will  
appear in the display. If the “:” appears in the display at any other  
time, a power failure has occurred. Reset the clock if needed.  
When the set time ends, the end-of-Timer tone will sound.  
While the microwave oven is being programmed, the display  
shows cooking power, quantities, weights and/or prompts. When  
the microwave oven is not in use, the display shows the time of  
day (if the Clock is set) or Timer countdown.  
4. While the Timer countdown is active in the display, touch  
CANCEL to cancel the Timer.  
If a cook function countdown is active in the display, touch  
TIMER to show the Timer countdown, then touch CANCEL to  
cancel the Timer. Touching CANCEL while a cook function  
countdown is active in the display will cancel the cook  
function, not the Timer.  
The time can be reset during the countdown by canceling Timer,  
then repeating the above steps.  
6
 
Three tones  
End of cycle  
Tones  
Tones are audible signals that can be turned off.  
Five tones  
During Auto Defrost cycle, reminder to check, turn, rearrange,  
or separate food  
To Turn Off/On All Tones: Touch and hold COOK POWER for  
5 seconds, until “Off” appears in the display. Repeat to turn tones  
back on (“On” will appear in the display.)  
These tones indicate the following:  
Control Lock  
The Control Lock disables the control panel pads to avoid  
unintended use of the microwave oven.  
One tone  
Valid entry  
To Lock/Unlock Control: The microwave oven must be off.  
Touch and hold OFF for 5 seconds until the tones sound and the  
LOCK icon and “LoC” appear in the display. Repeat to unlock  
and clear the display (2 tones will sound).  
End of Timer (long tone)  
Two tones  
End of stage in multistage cooking  
Control Lock active (short tones)  
If any cook function control is touched while the Control Lock is  
active, “LoC” will appear briefly in the display and 2 tones will  
sound.  
MICROWAVE OVEN USE  
A magnetron in the microwave oven produces microwaves which  
reflect off the metal floor, walls and ceiling and pass through the  
turntable and appropriate cookware to the food. Microwaves are  
attracted to and absorbed by fat, sugar and water molecules in  
the food, causing them to move, producing friction and heat  
which cooks the food.  
Starting Temperature  
Room temperature foods will heat faster than refrigerated foods,  
and refrigerated foods will heat faster than frozen foods.  
Composition and Density  
Foods high in fat and sugar will reach a higher temperature, and  
will heat faster than other foods. Heavy, dense foods, such as  
meat and potatoes, require a longer cook time than the same size  
of a light, porous food, such as cake.  
To avoid damage to the microwave oven, do not lean on or  
allow children to swing on the microwave oven door.  
To avoid damage to the microwave oven, do not operate  
microwave oven when it is empty.  
Cooking Guidelines  
Baby bottles and baby food jars should not be heated in  
microwave oven.  
Covering  
Covering food helps retain moisture, shorten cook time and  
reduce spattering. Use the lid supplied with cookware. If a lid is  
not available, wax paper, paper towels or plastic wrap approved  
for microwave ovens may be used. Plastic wrap should be turned  
back at one corner to provide an opening to vent steam.  
Condensation on the door and cavity surfaces is normal during  
heavy cooking.  
Clothes, flowers, fruit, herbs, wood, gourds, paper, including  
brown paper bags and newspaper, should not be dried in  
microwave oven.  
Paraffin wax will not melt in the microwave oven because it  
does not absorb microwaves.  
Use oven mitts or pot holders when removing containers from  
microwave oven.  
Stirring and Turning  
Do not overcook potatoes. At the end of the recommended  
cook time, potatoes should be slightly firm. Let potatoes  
stand for 5 minutes. They will finish cooking while standing.  
Stirring and turning redistribute heat evenly to avoid overcooking  
the outer edges of food. Stir from outside to center. If possible,  
turn food over from bottom to top.  
Do not cook or reheat whole eggs inside the shell. Steam  
buildup in whole eggs may cause them to burst, requiring  
significant cleanup of microwave oven cavity. Cover poached  
eggs and allow a standing time.  
Arranging  
If heating irregularly shaped or different sized foods, arrange the  
thinner parts and smaller sized items toward the center. If  
cooking several items of the same size and shape, place them in  
a ring pattern, leaving the center of the ring empty.  
Food Characteristics  
When microwave cooking, the amount, size and shape, starting  
temperature, composition and density of the food affect cooking  
results.  
Piercing  
Before heating, use a fork or small knife to pierce or prick foods  
that have a skin or membrane, such as potatoes, egg yolks,  
chicken livers, hot dogs, and sausage. Prick in several places to  
allow steam to vent.  
Amount of Food  
The more food heated at once, the longer the cook time needed.  
Check for doneness and add small increments of time if  
necessary.  
Shielding  
Use small, flat pieces of aluminum foil to shield the thin pieces of  
irregularly shaped foods, bones and foods such as chicken  
wings, leg tips and fish tail. See “Aluminum Foil and Metal” first.  
Size and Shape  
Smaller pieces of food will cook more quickly than larger pieces,  
and uniformly shaped foods cook more evenly than irregularly  
shaped food.  
Standing Time  
Food will continue to cook by the natural conduction of heat even  
after the microwave cooking cycle ends. The length of standing  
time depends on the volume and density of the food.  
7
 
Always use the turntable.  
Cookware and Dinnerware  
To avoid damage to the microwave oven, do not allow  
contact with another metal object during microwave cooking.  
Cookware and dinnerware must fit on the turntable. Always use  
oven mitts or pot holders when handling because any dish may  
become hot from heat transferred from the food. Do not use  
cookware and dinnerware with gold or silver trim. Use the  
following chart as a guide, then test before using.  
Do Not Use  
Metal cookware and bakeware, gold, silver, pewter, non-  
approved meat thermometers, skewers, twist ties, foil liners  
such as sandwich wrappers, staples and objects with gold or  
silver trim or a metallic glaze should not be used in the  
microwave oven.  
MATERIAL  
RECOMMENDATIONS  
Aluminum Foil,  
Metal  
See “Aluminum Foil and Metal” section.  
Browning Dish  
Bottom must be at least 3/16" (5 mm)  
above the turntable. Follow manufacturer’s  
recommendations.  
Microwave Cooking Power  
Many recipes for microwave cooking specify which cooking  
power to use by percent, name or number. For example,  
70%=7=Medium-High.  
Ceramic Glass,  
Glass  
Acceptable for use.  
Use the following chart as a general guide for the suggested  
cooking power of specific foods.  
China,  
Earthenware  
Follow manufacturer’s recommendations.  
Follow manufacturer’s recommendations.  
PERCENT/NAME NUMBER USE  
Melamine  
100%, High  
10  
Quick heating convenience  
foods and foods with high  
water content, such as soups,  
beverages and most  
Paper: Towels,  
Dinnerware,  
Napkins  
Use nonrecycled and those approved by  
the manufacturer for microwave oven use.  
(default setting)  
vegetables.  
Plastic: Wraps,  
Bags, Covers,  
Dinnerware,  
Containers  
Use those approved by the manufacturer  
for microwave oven use.  
90%  
80%  
9
8
Cooking small, tender pieces  
of meat, ground meat, poultry  
pieces and fish fillets.  
Heating cream soups.  
Pottery and Clay  
Follow manufacturer’s recommendations.  
Follow manufacturer’s recommendations.  
Heating rice, pasta or stirrable  
casseroles.  
Silicone  
Bakeware  
Cooking and heating foods  
that need a cook power lower  
than high. For example, whole  
fish and meat loaf.  
Straw, Wicker,  
Wooden  
Containers  
Do not use in microwave oven.  
Wax Paper  
Acceptable for use.  
70%,  
Medium-High  
7
6
Reheating a single serving of  
food.  
To Test Cookware or Dinnerware for Microwave Use:  
1. Place cookware or dinnerware in microwave oven with  
1 cup (250 mL) of water beside it.  
60%  
Cooking sensitive foods such  
as cheese and egg dishes,  
pudding and custards.  
2. Cook at 100% cooking power for 1 minute.  
Cooking non-stirrable  
casseroles, such as lasagna.  
Do not use cookware or dinnerware if it becomes hot and the  
water stays cool.  
50%, Medium  
40%  
5
4
Cooking ham, whole poultry  
and pot roasts.  
Aluminum Foil and Metal  
Simmering stews.  
Always use oven mitts or pot holders when removing dishes from  
the microwave oven.  
Melting chocolate.  
Aluminum foil and some metal can be used in the microwave  
oven. If not used properly, arcing (a blue flash of light) can occur  
and cause damage to the microwave oven.  
Heating bread, rolls and  
pastries.  
30%, Medium-  
Low, Defrost  
3
2
1
Defrosting bread, fish, meats,  
poultry and precooked foods.  
OK for Use  
20%  
Softening butter, cheese, and  
ice cream.  
Racks and bakeware supplied with the microwave oven (on some  
models), aluminum foil for shielding, and approved meat  
thermometers may be used with the following guidelines:  
10%, Low  
Taking chill out of fruit.  
To avoid damage to the microwave oven, do not allow  
aluminum foil or metal to touch the inside cavity walls,  
ceiling or floor.  
8
 
FOOD  
SERVING SIZE  
INSTRUCTIONS  
Manual Cooking  
Dinner Plate 1 serving, about Place food on plate, cover  
(refrigerated) 10 oz (283 g)  
NOTE: Manual cooking may be done in two stages.  
with plastic wrap, and vent.  
To Use:  
Fresh  
Vegetable  
1-4 cups  
(250 mL-1 L)  
Place in microwave-safe  
container, and add 2-4 tbs  
(30-60 mL) water. Cover with  
plastic wrap, and vent. Stir  
and let stand 2-3 minutes  
after cooking.  
1. Place food on the turntable and close the door.  
2. Touch COOK TIME.  
Enter the length of time for cook.  
If cooking with 100% power, skip Step 3.  
3. Touch COOK POWER, then set the desired cooking power.  
*To avoid damage to the microwave oven, do not use regular  
paper bags or glassware. For best cooking results, do not try to  
pop unpopped kernels. Use fresh bags of popcorn for optimal  
results. Cooking results may vary by brand and fat content. If  
using a microwave popcorn popper, follow manufacturer’s  
instructions.  
See “Microwave Cooking Power.”  
If cooking in stages, repeat steps 2 and 3 to set cook time  
and cooking power for the second stage.  
4. Touch START.  
The display will count down the cook time.  
To Use Preset Cooking:  
1. Place food on the turntable and close the door.  
When the cycle ends. “END” will appear in the display, and  
the end-of-cycle tones will sound.  
2. Touch the desired food pad.  
5. Touch OFF or open the door to clear the display.  
The display will show first programmed serving size. Touch  
the pad again to change quantity. See chart for available  
serving sizes.  
The cook time and power may not be changed after touching  
START without interrupting cooking.  
3. Touch START.  
Preset Cooking  
The display will count down the cook time.  
The microwave oven has been programmed with common  
microwavable foods, their quantities, cook powers and cook  
times.  
When the cycle ends, “END” will appear in the display, and  
the end-of-cycle tones will sound.  
NOTE: During Popcorn function, as with all microwave cooking  
functions, the microwave oven should be attended at all times.  
Listen for popping to slow to 1 pop every 1 or 2 seconds, then  
stop the cycle.  
4. Touch OFF or open the door to clear the display.  
Auto Defrost  
The Auto Defrost can be used or the microwave oven can be  
manually set to defrost.  
Use the following chart as a guide for preset cooking.  
FOOD  
SERVING SIZE  
INSTRUCTIONS  
Unwrap foods and remove lids (for example, from fruit juice  
containers) before defrosting.  
Popcorn*  
3.5 oz (99 g)  
1.75 oz (50 g)  
Pop only one package at a  
time. For bag sizes not listed  
in this section, follow  
Shallow packages will defrost more quickly than deep blocks.  
Separate food pieces as soon as possible during or at the  
end of the cycle for more even defrosting.  
directions on package.  
Use small pieces of aluminum foil to shield parts of food such  
as chicken wings, leg tips and fish tails. See “Aluminum Foil  
and Metal” first.  
Baked  
Potato  
1-4 medium,  
8-10 oz (227-  
283 g) each,  
similar in size  
Pierce each one several times  
with a fork. Place on paper  
towel, around turntable  
edges, at least 1" (2.5 cm)  
apart. Let stand 5 minutes  
after cooking.  
The Auto Defrost feature uses weight input. It should not be used  
for food that has been left outside the freezer for more than  
20 minutes, or for frozen ready-made food.  
To Use Auto Defrost:  
1. Place food, uncovered, on the turntable and close the door.  
2. Touch AUTO DEFROST.  
3. Enter the weight in pounds and tenths of a pound. Two digits  
must be used. (For example, enter “05” for 0.5 lb, or “43” for  
4.3 lbs.)  
Pizza  
1-2 slices, 4 oz  
Place on paper towel or  
paper plate in the center of  
the turntable.  
(refrigerated) (113 g) each  
Beverage  
1-2 cups, 8 oz  
(250 mL) each  
Do not cover. The diameter of  
the cup’s opening will affect  
how the liquid heats.  
Beverages in cups with  
smaller openings may heat  
faster.  
Weight can be set from 0.1 lb to 6.5 lbs (45 g to 2.9 kg).  
4. Touch START.  
The display will count down the defrost time.  
During defrosting, 5 tones will sound. These tones indicate it  
is time to check, turn, rearrange, or separate food. Open  
door, turn food if necessary, close door, and touch START to  
resume defrosting.  
Frozen  
Entrée  
10 oz (283 g)  
Remove from package.  
Loosen cover on 3 sides. If  
entrée is not in microwave-  
safe container, place on  
plate, cover with plastic wrap,  
and vent. Let stand  
When the cycle ends, “END” will appear in the display, and  
the end-of-cycle tones will sound, followed by reminder  
tones.  
2-3 minutes after cooking.  
5. Touch OFF or open the door to clear the display.  
To Defrost Manually: Follow directions in “Manual Cooking”  
section, and use 30% cooking power. See “Microwave Cooking  
Power” chart.  
9
 
MICROWAVE OVEN CARE  
General Cleaning  
IMPORTANT: Before cleaning, make sure all controls are off and the microwave oven is cool. Always follow label instructions on  
cleaning products.  
Soap, water and a soft cloth or sponge are suggested unless otherwise noted.  
MICROWAVE OVEN CAVITY  
MICROWAVE OVEN DOOR AND EXTERIOR  
To avoid damage to the microwave oven cavity, do not use soap-  
filled scouring pads, abrasive cleaners, steel-wool pads, gritty  
washcloths or some recycled paper towels.  
The area where the microwave oven door and frame touch when  
closed should be kept clean.  
Mild, nonabrasive soaps and detergents:  
The area where the microwave oven door and frame touch when  
closed should be kept clean.  
Rinse with clean water and dry with soft, lint-free cloth.  
Glass cleaner and paper towels or nonabrasive plastic  
scrubbing pad:  
Average soil  
Mild, nonabrasive soaps and detergents:  
Apply glass cleaner to towel, not directly to surface.  
Rinse with clean water and dry with soft, lint-free cloth.  
Heavy soil  
Mild, nonabrasive soaps and detergents:  
CONTROL PANEL  
Sponge or soft cloth and water:  
Heat 1 cup (250 mL) of water for 2 to 5 minutes in microwave  
oven. Steam will soften soil. Rinse with clean water and dry  
with soft, lint-free cloth.  
Dampen sponge with water and wipe panel. Dry with soft  
cloth.  
Odors  
Lemon juice or vinegar:  
To avoid damage to the control panel, do not use chemical or  
abrasive cleansers.  
Heat 1 cup (250 mL) of water with 1 tbs (15 mL) of either  
lemon juice or vinegar for 2 to 5 minutes in microwave oven.  
TURNTABLE  
Microwave Inlet Cover  
Replace turntable immediately after cleaning. Do not operate the  
microwave oven without the turntable in place.  
To avoid arcing and microwave oven damage, the microwave  
inlet cover (see “Parts and Features”) should be kept clean.  
Mild cleanser and scouring pad  
Dishwasher  
Wipe with wet cloth.  
TROUBLESHOOTING  
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.  
Is the electronic microwave oven control set correctly?  
Nothing will operate  
See “Microwave Oven Control” section.  
Is the Control Lock set?  
See “Control Lock” section.  
Has a household fuse blown, or has a circuit breaker  
tripped?  
Replace the fuse or reset the circuit breaker. If the problem  
continues, call an electrician.  
Does “DOOR” appear in the display?  
Open and close the microwave oven door, and then touch  
START. See “Start” section.  
Microwave oven will not operate  
Microwave oven makes humming noise  
Is the magnetron working properly?  
Try to heat 1 cup (250 mL) of cold water for 2 minutes at  
100% cooking power. If water does not heat, try the steps in  
the bullets below. If microwave oven still does not operate,  
call for service. See “Assistance or Service” section.  
This is normal and occurs when the power supply in the  
magnetron cycles on.  
Microwave oven door looks wavy  
Is the door completely closed?  
Firmly close door.  
This is normal and will not affect performance.  
Is a packaging spacer (on some models) attached to the  
inside of the door?  
Remove packaging spacer, then firmly close door.  
10  
 
Turntable will not operate  
Cooking times seem too long  
Is the turntable properly in place?  
Make sure turntable is correct side up and is sitting securely  
on the turntable support. See “Turntable” section.  
Is the cooking power set properly?  
See “Microwave Cooking Power” section.  
Are large amounts of food being heated?  
Larger amounts of food need longer cooking times.  
Is the turntable support operating properly?  
Remove turntable. Remove and clean turntable support and  
rollers. Replace turntable. Place 1 cup (250 mL) of water on  
the turntable, then restart microwave oven. If it still is not  
working, call for service. See “Assistance or Service” section.  
Do not operate the microwave oven without turntable and  
turntable support working properly.  
Is the incoming voltage less than that specified in  
“Electrical Requirements?”  
Have a qualified electrician check the electrical system in the  
home.  
Interference with radio, TV, cordless phone, etc.  
Turntable alternates rotation directions  
Is the microwave oven plugged into the same outlet?  
Try a different outlet for the electronic device.  
This is normal and depends on motor rotation at beginning of  
cycle.  
Is the radio or TV receiver near the microwave oven?  
Move the receiver away from the microwave oven, or adjust  
the radio or TV antenna.  
Display shows messages  
Are the microwave oven door and sealing surfaces clean?  
Make sure these areas are clean.  
Is the display showing “:”?  
There has been a power failure, or the Clock time has been  
turned off. See “Display” section to clear display. See “Clock”  
section to reset or turn on Clock.  
Is the cordless phone frequency 2.4 GHz?  
Some 2.4 GHz-based cordless phones and home wireless  
networks may experience static or noise while the microwave  
oven is on. Use a corded phone or a different frequency  
cordless phone, or avoid using these items during microwave  
oven operation.  
Display shows time countdown, but the microwave oven  
is not operating  
Is the Timer in use?  
See “Timer” section.  
ASSISTANCE OR SERVICE  
Before calling for assistance or service, please check  
Troubleshooting.” It may save you the cost of a service call. If  
you still need help, follow the instructions below.  
Referrals to local dealers, repair parts distributors, and  
service companies. Amana® Appliances designated service  
technicians are trained to fulfill the product warranty and  
provide after-warranty service, anywhere in the United States.  
To locate the Amana® appliances designated service  
company in your area, you can also look in your telephone  
directory Yellow Pages.  
When calling, please know the purchase date and the complete  
model and serial number of your appliance. This information will  
help us to better respond to your request.  
If You Need Replacement Parts  
If you need to order replacement parts, we recommend that you  
only use factory specified replacement parts. Factory specified  
replacement parts will fit right and work right because they are  
made with the same precision used to build every new Amana®  
appliance.  
For Further Assistance  
If you need further assistance, you can write to Amana®  
Appliances with any questions or concerns at:  
Amana Brand Home Appliances  
Customer eXperience Center  
553 Benson Road  
To locate factory specified replacement parts in your area, call us  
or your nearest designated service center.  
Benton Harbor, MI 49022-2692  
Please include a daytime phone number in your correspondence.  
In the U.S.A.  
For assistance, installation or service call Amana® Appliances toll  
free: 1-800-843-0304.  
Replacement Parts  
Glass Turntable  
Turntable Support/Roller Assembly  
Part Number W10315166  
Our consultants provide assistance with:  
Part Number W10315165  
Features and specifications on our full line of appliances.  
Installation information.  
Cleaning Supplies  
Use and maintenance procedures.  
Accessory and repair parts sales.  
Heavy Duty Degreaser  
Part Number 31552  
All-Purpose Appliance Cleaner  
Part Number 31682  
Specialized customer assistance (Spanish speaking, hearing  
impaired, limited vision, etc.).  
11  
 
AMANA® COUNTERTOP MICROWAVE LIMITED WARRANTY  
ONE YEAR LIMITED WARRANTY  
For one year from the original date of purchase, when this microwave is installed, operated and maintained according to instructions  
attached to or furnished with the product, Amana brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter “Amana”) will, at its  
sole option, either pay for factory specified parts and repair labor to correct defects in materials or workmanship or replace the product.  
If replaced, the unit will be covered by the remaining one-year limited warranty of the original unit. See service instructions below.  
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THE LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT AT  
OUR DISCRETION AS PROVIDED HEREIN. Service must be provided by an Amana designated service company. This limited warranty  
is valid in the United States or Canada and applies only when the microwave is used in the country in which it was purchased. This  
limited warranty is effective from the date of the original consumer purchase. Proof of original purchase date is required to obtain  
service or replacement under this limited warranty.  
ITEMS EXCLUDED FROM WARRANTY  
1. Service calls to correct the installation of your microwave, to instruct you how to use your product, to replace or repair house fuses,  
reset circuit breakers or to correct house wiring or plumbing.  
2. Service calls to repair or replace light bulbs. Consumable parts are excluded from warranty coverage.  
3. In-home service. Your microwave must be shipped to an Amana designated service company.  
4. Repairs or replacement when your microwave is used for other than normal, single-family household use or when it is used in a  
manner contrary to published user or operator instructions and/or installation instructions.  
5. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in  
accordance with electrical or plumbing codes, or use of consumables or cleaning products not approved by Amana.  
6. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your microwave, unless such damage results  
from defects in materials or workmanship and is reported to Amana within 30 days from the date of purchase.  
7. Any food loss due to microwave product failure.  
8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.  
9. Microwaves with original model/serial numbers that have been removed, altered or cannot be easily determined. This warranty is  
void if the factory applied serial number has been altered or removed from your appliance.  
The cost of repair or replacement under these excluded circumstances shall be borne by the customer.  
If you reside in the United States and your Amana Countertop Microwave should cease to operate within the first year of  
ownership:  
1. Call our Customer eXperience Center at 1-800-843-0304 (toll-free).  
2. Give the consultant your model, serial number and shipping address.  
3. The consultant will advise whether the microwave qualifies for repair or replacement.  
4. In the event of repair, you may be directed to forward the product to an Amana designated service center. You are responsible for  
insurance and freight to the designated service center. Please include your name and address on a piece of paper, along with a  
copy of the proof of purchase (register receipt, charge slip, etc.). The microwave should be properly packaged to avoid damage in  
transit as we will not be responsible for any such damage.  
5. Amana will return the repaired unit or, at our option, an identical or comparable microwave to your door free of charge.  
DISCLAIMER OF IMPLIED WARRANTIES  
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A  
PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces  
do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This  
warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.  
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES  
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THE LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT AT OUR  
DISCRETION AS PROVIDED HEREIN. AMANA SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states  
and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to you.  
This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.  
Outside the 50 United States and Canada, this warranty does not apply. Contact your authorized Amana dealer to determine if another  
warranty applies.  
If you need service, first see the “Troubleshooting” section of the Use & Care Guide. Additional help can be found by checking the  
“Assistance or Service” section or by calling Amana. In the U.S.A call 1-800-843-0304. In Canada call 1-800-807-6777.  
6/10  
Keep this book and your sales slip together for future  
Dealer name____________________________________________________  
Address________________________________________________________  
Phone number__________________________________________________  
Model number __________________________________________________  
Serial number __________________________________________________  
Purchase date __________________________________________________  
reference. You must provide proof of purchase or installation  
date for in-warranty service.  
Write down the following information about your major appliance  
to better help you obtain assistance or service if you ever need it.  
You will need to know your complete model number and serial  
number. You can find this information on the model and serial  
number label located on the product.  
W10305738B  
SP PN W10310426A  
6/10  
Printed in China  
© 2010 All rights reserved.  
®Registered Trademark/™Trademark of Maytag Corporation or its related companies.  
 

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